Project Overview
This custom-built Helpdesk and Knowledgebase Command Center is a lightweight, high-performance support ecosystem powered by a Native PHP/MySQL MVC architecture and Tailwind CSS.
- Dynamic ticket queues (Status & Priority)
- Knowledgebase (KB) management system with TinyMCE
- Secure account impersonation engine
- Two-Factor Authentication (2FA) with backup codes
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Project Details
Client
Internal / SaaS